Privacy Policy
General Provisions
This Privacy Policy describes the principles and practices regarding the collection, use, storage, and protection of personal data provided by users on our website. By accessing or using our website, you agree to the terms outlined in this policy. The administration of the website respects the privacy of users and is committed to protecting their personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
What Information We Collect
We may collect both personal and non-personal information when you interact with our website. Personal information may include your name, date of birth, and any information you voluntarily submit through forms or during registration. Non-personal information may include technical data such as IP address, browser type, device information, and browsing history. This information helps us improve the functionality of our website and provide personalized experiences to users.
How We Use Information
The information collected is used to provide and improve the services of our website. We may use personal data to process transactions, deliver requested services, respond to inquiries, and send important notifications about updates or changes. Non-personal information may be used to analyze trends, monitor website performance, and enhance user experience. We never sell or rent personal information to third parties and use it solely for legitimate business purposes.
Data Protection and Retention Period
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel who are bound by confidentiality obligations. Data is retained only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
Disclosure to Third Parties
We do not share personal data with third parties except in limited circumstances. Data may be shared with trusted service providers who assist in operating the website or delivering services, provided that they comply with strict confidentiality and data protection obligations. In rare cases, we may disclose information if required by law, court orders, or to protect the rights, property, or safety of the website and its users.
Use of Cookies
Our website uses cookies to improve functionality, analyze traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you and remember your preferences. These files enable us to provide a more efficient browsing experience. Users may control or disable cookies in their browser settings, but this may affect website performance.
User Rights
Users have the right to request access to their personal data, request corrections, or demand deletion when legally permissible. You may also object to certain processing activities or request restrictions under applicable data protection laws. Users can withdraw their consent for data processing at any time without affecting the lawfulness of prior processing.
Changes to Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with an updated date. Continued use of the website after changes implies acceptance of the revised policy. Users are encouraged to review this page regularly to stay informed of updates.
User Consent
By using our website, you consent to the collection and processing of your personal data in accordance with this Privacy Policy. If you do not agree with the terms, you should discontinue use of the website. Your continued access indicates your acceptance of this policy in its entirety.
🏢 MobileTopUp
📍 Al Saaha Offices B, Downtown Dubai, Dubai, UAE
📞 +971 4 012 1392